JUVENILE PROBATION

Holly Giles

Holly Giles

Director - Chief Juvenile Intake Officer

Office Location

305 E. 5th Street STE 300

Texarkana, AR 71854

Phone: 870-772-0572

Fax: 870-772-4431

Office Hours

Monday – Friday 8:00 am – 4:30 pm

Closed on Holidays

Staff

Krystal Kilcrease
Probation Officer E-Mail

Shelia Thomas
Probation Officer E-Mail

Tim Thrash
Probation Officer E-Mail

What We Do Day-to-Day

Locally, Miller County juvenile probation officers carry out the same responsibilities outlined by Arkansas law, but with a community-specific focus:

  • Intake & assessment: We meet with youth referred by law enforcement or the courts, evaluate risks/needs, and determine supervision levels.
  • Supervision: Officers monitor compliance with court orders (school attendance, counseling, curfews, restitution, etc.).
  • Court liaison: We prepare reports for judges and testify about a youth’s progress.
  • Diversion efforts: When possible, we steer youth into community-based programs rather than formal adjudication, reducing reliance on detention.
  • Community coordination: Officers work closely with schools, treatment providers, and local organizations to support rehabilitation and accountability.

Local Impact

In Miller County, probation and diversion officers are essentially the bridge between the juvenile court and the community. We enforce accountability but also provide guidance and resources to help youth avoid deeper justice system involvement. Our work is critical for:

  • Keeping youth connected to school and family.
  • Reducing recidivism through structured alternatives.
  • Supporting judges with accurate, evidence-based recommendations.

So, in Miller County, the juvenile probation office is a small but vital team that blends supervision with rehabilitation, ensuring local youth get both accountability and a chance to succeed.